Saturday, July 17, 2010

Apple to offer full refund for iPhone 4 users

 Apple's much awaited "Antennagate" press conference was held yesterday.



Basically Steve Jobs was trying to explain how this iPhone 4 reception problem was just a media hype and that this problem is not exclusive to the iPhone.

  • Here are some bullet points that Jobs emphasized upon during the course of the conference.
  • Only 0.55 of all iPhone users have contacted Apple with a reception issue.
  • The iPhone 4 drops less than one more call per 100 calls when compared to the iPhone 3GS.
  • The iPhone 4 has a return rate of just 1.4% compared to the 3GS' 6.0%
  • All smartphones have weak spots. (Including the iPhone)
  • The iOS4 4.0.1 update released on July 15 fixes the antenna bar and the Exchange bug
  • The reception issues have been blown out of proportion. 
Steve Jobs also took this opportunity to claim that even their competitors' phones including the likes of the BlackBerry Bold 9700, HTC Droid Eris, and Samsung Omnia II can be affected by this left handed grip issue.

That said, Apple will also give away free bumper cases to users who would want one. This is because the case apparently solves the reception issue. For those of you who already spent your money on the case, there is a refund coming your way. For the still unhappy customers, Apple has announced a full refund to customers who return their phone within 30 days of purchase.This offer is valid only for phones purchased before September 30th this year.

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